Faq

Q – Are you an Air Ambulance Service provider company?

A: Yes, we are a licensed Air Ambulance service provider, and HIFLY ICU is also a patient transport company in that we provide medical escorts, airline stretcher transports for international flights, Ground and rail ambulance throughout entire India. It focuses only on Medical Transports.

Q – What exactly is an Air Ambulance?

A: An Air Ambulance is an aircraft that serves the purpose of airlifting and carrying the patients from a destination to another in a specially equipped with a Flight Stretcher, Advanced Life Support (ALS) and Basic Life Support (BLS) Equipment, along with Emergency Medications and highly trained medical escorts. Such an ambulance transfer by air transport called Air Ambulance. Air Medical Services is an inclusive term covering the use of air transportation, airplane or helicopter, in order to move patients from healthcare facilities and accident spot.

Q –What is a Train Ambulance?

A:  Transportation of critically ill patients from one destination to another through Rail equipped with all the Advanced and High-Tech ICU, CCU equipment and medical team is called Train Ambulance.

Q – How are patients transferred by Rail from a place to another?

A: HIFLY ICU Train Ambulance transfers the patient in 3rd AC, 2nd AC, and 1st Class AC. In order to transfer a patient, we generally have to book 4-6 berths of 3rd AC or 2nd AC Class and convert it an ICU Setup by equipping High–Tech Medical Machinery such as Ventilator, Cardiac Monitor, Infusion Pump, Oxygen Cylinders, Suction Pumps, and all other ICU equipment. In Rail Ambulance, HIFLY ICU’s medical personnel, one doctor along with a nurse, and the paramedical technician are present throughout the journey taking intensive care of the patient and monitoring his / her health conditions.

In our Rail Ambulance Service throughout India, patients are transferred in comprehensive ICU environment and are very much cheaper than Air Ambulance. During some medical cases, Train Ambulance is also considered as very safe as there are no hemodynamic variations during the transfer by Rail. Patient on-board Air Ambulance may suffer from severe hemodynamic changes during the time of landing and take-off, but when traveling in Train Ambulance there is no fear of such changes. Patients on Ventilator, high oxygen demand and critical patients can swiftly and smoothly be transferred by HIFLY ICU Rail Ambulance.

Q – Does HIFLY ICU provides Ground Ambulance?

Ans: Yes we do provide Ground Ambulance.

Q – What actually is a Ground Ambulance?

A: Transferring of patients from a destination to another via vehicle equipped with all the essential Medical Escorts and the significant ICU Components, Drugs are called as the Ground Ambulance.

Q – What is Home Nursing Care?

A: Home nursing service is the nursing services that are provided in your home. A home nursing facility is an ideal choice for people who require 24 x7 hours of medical supervision. HIFLY ICU Home Nursing offers you with comprehensive nursing service at the ease and comfy of your home.

Q –Do you provide International Air Ambulance Evacuations?

A: Yes, we do provide International Air Ambulance Evacuations.

Q – What is a Commercial Air Ambulance?

A: In commercial Air Ambulance, different airline renders facilities for patient’s transportation from a place to another. Thus in process HIFLY ICU Air Ambulance consults the respective airlines and carries out all-inclusive formalities, after which the particular Airlines apt medical stretcher in a normal plane and allow the patients to travel with other passengers. Then it is all up to the particular Airline to take the decisions to transfer only the stable patient and those who are fit for a fly.

Q – How much time do you need to arrange a Rail Ambulance Transfer?

A: Procedure time depends on the city where the patient is to be lifted. Usually for few cities such as Patna, Delhi, Lucknow, and numerous other cities needs to 4-6 hours prior notice and several other cities like Jamshedpur, Guwahati, Ranchi, Gaya, Darbhanga, Bagdogra, etc. needs 1-2 days preceding notice.

Q – What Types of Aircraft are Available?

A: – HIFLY ICU Air Ambulance Service assembles transportation on a range of aircraft such as Pilatus – C-90, Deccan Chargers B-200, and B-200.

Q – What are the types of Medical Staff that will be on-board with the patient?

A: HIFLY ICU Air Ambulance has an experienced team of Medical Escorts that are available 24 x7 hours on board with the patient. Our Medical Escorts includes an MD Doctor, a critical care nurse, paramedic technicians, and respiratory therapist.

Que- Can I accompany the patient on your Air Ambulance?

Ans: In several cases, one or two family members may escort the patient at no additional cost. And primarily it depends on the amount of Medical Machinery required and additional medical staff if required on the aircraft.

Que – What is your safety record?

Ans: HIFLY ICU Air Ambulance has a cent percent safety record. We have one of the highest safety records in the Air Ambulance industry.

Que – When and where can I reach someone discuss my requirements?

A: HIFLY ICU Air Ambulance is manned 24 hours a day, 7 days a week and 365 days a year to provide assistant and support to you. You can call us at our number i.e. +918448135593 during the need for emergency or discuss your requirement anytime. Our dedicated executive is always available.

Q – Where are you located?

A: Our corporate office is in Delhi, NCR, India, with additional bases in Patna, Kolkata, Ranchi, Guwahati, and Mumbai. We continually transfer patients throughout India and worldwide.

Q – Does your service fly to my location?

A:  Don’t panic HIFLY ICU Air Ambulance Service offers its services in entire India country. So reaching at your location within a short interval of time would not be an issue for us.



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